Support & Contact

We're Here to Help

Whether you have a technical question, billing enquiry, or just want to say hello — our team is ready to assist.

Fastest

Live Chat

Available Mon–Fri, 9am–6pm GMT

Email Support

support@techpayex.com

Response Time

We aim to reply within 4 business hours

Send Us a Message

Frequently Asked Questions

Can I use TechPayeX on multiple devices?▼

Yes. Our Platinum plan supports up to 5 devices. Other plans cover a single device.

Is my payment information secure?▼

All payments are processed with 256-bit SSL encryption. We never store card details on our servers.

How do I cancel my subscription?▼

You can cancel anytime from your account dashboard or by contacting our support team.

Does TechPayeX work on macOS?▼

Yes. TechPayeX fully supports macOS 12 (Monterey) and later, as well as Windows 10 and 11.

Platinum Priority Support

Platinum plan subscribers get 24/7 priority support with a guaranteed 1-hour response window.